Refund Policy

Last updated: 11 August 2026

This policy covers refunds for 5Star (5star.co.in), operated by R97 Media, based in Hyderabad, India. Subscriptions are billed through Razorpay in Indian Rupees. We have kept this short and honest.

Monthly plans

Monthly plans are billed one month at a time. There are no partial refunds for a month already started. Cancelling stops the next charge, and your plan runs to the end of the current billing period.

Annual plans

Within the first 30 days of an annual plan, if you are not happy we refund the unused months in full. After 30 days, annual plans are refunded pro-rata for full unused months from the date you cancel.

How refunds are processed

Approved refunds are processed to your original payment method through Razorpay within 7 working days. We do not charge any fee to process a refund.

No setup fee

The standard Reviews and Reviews + Updates plans have no setup fee, so there is nothing to refund on setup.

How to request a refund

Message us on WhatsApp from the Contact page, or email support@5star.co.in. We are based in Hyderabad, India, and this policy is governed by Indian law.